Privacy Policy
Last Updated: July 18, 2025
Welcome to the official online store for Minehub, a Minecraft server operated by Mellofrog Studios LLC (referred to as “we”, “our”, or “the server”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us. It also covers what information is collected as a part of playing on Minehub.
1. Information We Collect
We only collect the following information when you make a purchase through our store:
Minecraft Identifier (UUID)
This information is required to deliver digital goods to the correct in-game account.
We collect the following information when you play on the Minehub server. IP Address Last Time Connected Display Name Minecraft Skin Snippets from chat for moderation
2. Payment Processing
All payments are securely processed by Tebex Ltd., a trusted third-party platform that specializes in handling online payments for game servers. We do not collect, store, or have access to:
Credit/debit card details Email address (unless voluntarily provided)
For more information on how Tebex handles your data, please review their Privacy Policy.
3. How We Use Your Information
The Minecraft username you provide is used solely for the following purposes:
Delivering purchased in-game items or perks
Resolving customer support issues related to your purchase
Data generated as a part of your participation in server systems are used for the following purposes:
Player Statistics Player Profiles
4. Data Sharing
We do not sell, rent, or share any data to third parties. The information is only used internally by Mellofrog Studios LLC for fulfillment and support purposes.
5. Data Retention
We retain your Minecraft username for record-keeping and customer support purposes. If you would like us to delete your data, please contact us using the information provided below.
6. Children’s Privacy
Our store is not intended for use by individuals under the age of 13. If you are under 13, please obtain permission from a parent or guardian before making any purchases.
7. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact Mellofrog Studios LLC at:
Email: support@minehub.live or support@mellofrog-studios.com
Discord: https://discord.gg/HydycwaVcq